Shipping
& Returns

We currently ship Worldwide directly from our distribution centre located in Cork, Ireland. We have partnered with DHL Express as our nominated shipping agent to provide you with the most efficient, hassle-free delivery on the market.

If your order is placed before 3pm (Irish Time), we will typically dispatch it the same day. This allows for 2 day delivery to most of Europe and 3-4 days for most countries worldwide when DHL Express is chosen at the checkout.

For some countries further afield from our Irish base, you will find that an Economy National Postal Service is still available along with a tracked option.

FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER €80.00

This will be listed at the checkout whether the shipping option is made through DHL or Economy Post option. 

Dispatch time

All orders are dispatched within 24 working hours.

Zonal delivery times

Approximate Delivery Times after order confirmed with DHL:

• Zone 1: Ireland: 1 working day
• Zone 2: United Kingdom: 1-2 working days
• Zone 3: Mainland Europe & Scandinavia: 1-2 working days
• Zone 4: Canada & USA : 2-3 working days
• Zone 5: Rest of World: 3-4 working days

Refund policy

A full order refund is available on any unwanted, unused products within 45 days after receiving the product.

Please contact us in advance with your order number before returning any parcels.

Product warranty

We offer a comprehensive 24 month warranty on any defective products and will be happy to replace any unexpected product issues.


Returns

Please fill out the returns form attached